Returns & Exchanges
Freenote Cloth stands behind the quality of our garments and offers a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. We strive to ensure every piece meets your expectations and provides a lifetime of wear.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are intact and the garment is in its original, sellable condition.
Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing